ROAM & REVERIE TRAVEL

This Privacy Policy ("Policy") describes how Calima Collective, LLC, a Washington limited liability company, doing business as Roam & Reverie Travel ("Roam & Reverie Travel," "we," "us," or "our"), collects, uses, discloses, stores, and protects the personal information you provide when you visit our website, communicate with us, submit forms, or engage our travel advisory services.

​

By using our website or engaging our services, you acknowledge that you have read and understand this Privacy Policy.

​

1. Information We Collect

We may collect personal information that you voluntarily provide in connection with travel planning, booking, and related services.

​

Personal Information

This may include:

• Name

• Email address

• Telephone number

• Mailing address

 

Travel Information

This may include:

• Traveler names

• Dates of birth

• Passport information

• Emergency contact information

• Travel preferences

• Accessibility needs

• Dietary preferences

• Special requests relevant to your travel arrangements

 

Financial Information

We may collect information necessary to process payments, including billing information and payment authorizations. Full credit card numbers and sensitive payment credentials are processed through secure third-party providers and are not stored by Roam & Reverie Travel.

​

Communications

We retain communications you voluntarily send to us, including emails, inquiry forms, questionnaires, messages, testimonials, and other correspondence related to your travel planning.

​

Automatically Collected Information

When you visit our website, we may automatically collect limited technical information, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Referring website

• General usage information

 

This information is used to improve website functionality, security, and user experience.

 

2. How We Use Your Information

We use your information to:

• Provide professional travel planning and advisory services.

• Prepare proposals, itineraries, travel documents, and confirmations.

• Coordinate reservations with travel suppliers.

• Process payments and invoices.

• Communicate regarding inquiries, bookings, travel updates, and client support.

• Maintain internal business records.

• Improve our services and website functionality.

• Send newsletters or marketing communications where permitted by law or with your consent.

 

We do not sell, rent, or trade your personal information.

 

3. Sharing of Information

We share personal information only as reasonably necessary to provide the travel services you request.

​

Information may be shared with:

• Airlines

• Hotels and accommodations

• Cruise lines

• Tour operators

• Transportation providers

• Destination management companies

• Travel insurance providers

• Payment processors

• Secure invoicing platforms

• Website hosting providers

• Customer relationship management platforms

• Technology providers that support our business operations

 

We may also disclose personal information:

• To comply with applicable law, legal process, or government requests.

• To protect our legal rights, property, or the safety of our clients or others.

• In connection with a business transaction involving Calima Collective, LLC, if permitted by law.

 

We do not authorize third parties to use your personal information for their own marketing purposes.

 

4. Payment Information

Roam & Reverie Travel does not store or retain full credit card numbers or sensitive payment credentials.

​

Payments are processed through secure systems operated by Roam & Reverie Travel, its host affiliation, WorldVia Travel Network, authorized travel Suppliers, and independent third-party payment processors used in the ordinary course of business.

​

Payment information may be securely stored by those systems for the purpose of processing authorized deposits, final balances, itinerary changes, additional travel services, or other approved travel-related charges associated with your itinerary.

​

The collection, storage, and processing of payment information are governed by the applicable payment processor's privacy and security practices.

​

5. Testimonials & Marketing

If you voluntarily submit a testimonial, review, or other feedback through email, our website, social media, or other communication channels, you grant Roam & Reverie Travel a non-exclusive, royalty-free permission to use that content for promotional and marketing purposes.
 

Unless you request anonymity in writing, you consent to the use of your:

• First name or initials

• City, state, or general location

• Relevant travel experience

 

Testimonials may be edited for grammar, length, or clarity but will not be materially altered in meaning.

If you later request removal of a testimonial, we will make reasonable efforts to honor your request; however, previously published, printed, or distributed materials may not be capable of complete removal.

​

6. Cookies & Website Technologies

Our website may use cookies and similar technologies to:

• Ensure website functionality.

• Improve user experience.

• Measure website performance.

• Support website analytics.

 

These technologies do not intentionally collect sensitive personal information.

 

You may disable cookies through your browser settings; however, certain website features may not function properly if cookies are disabled.

​

7. Third-Party Websites

Our website or communications may contain links to third-party websites, booking platforms, travel Suppliers, or other external resources.

​

Roam & Reverie Travel is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

​

8. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or misuse.

​

Despite these efforts, no method of electronic transmission or data storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
 

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services.

• Maintain business and accounting records.

• Comply with legal, contractual, insurance, or regulatory obligations.

• Resolve disputes and enforce our agreements.

 

Information may be retained for archival or recordkeeping purposes where permitted or required by law.

​

10. Your Privacy Choices & Rights

You may request to:

• Access the personal information we maintain about you.

• Correct inaccurate personal information.

• Request deletion of personal information, subject to applicable legal, contractual, insurance, or regulatory obligations.

• Opt out of marketing communications at any time.

 

Residents of certain states, including Washington, may have additional privacy rights under applicable law.

​

Requests may be submitted using the contact information provided below.

​

11. Sensitive Travel Information

Certain travel arrangements may require you to voluntarily provide information relating to accessibility needs, dietary requirements, medical accommodations, travel insurance requests, or other information necessary to facilitate your travel.

​

Roam & Reverie Travel uses this information solely for arranging the travel services you request and shares it only with Suppliers or service providers when reasonably necessary to facilitate those arrangements.

​

12. Children's Privacy

Roam & Reverie Travel does not knowingly collect personal information directly from children under the age of 13 except when such information is provided by a parent or legal guardian as part of family travel arrangements.

​

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

​

Any revisions will be posted on our website and will become effective upon publication unless otherwise indicated by an updated "Last Updated" date.

​

14. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Calima Collective, LLC
Doing Business As Roam & Reverie Travel

Email: info@roamandreverietravel.com
Website: www.roamandreverietravel.com

​

Last updated: July 23, 2026